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Amazing work Jamin! For the CAC payback chart, you say "In the chart below I’m taking the average of the 4 quarters leading up to IPO to normalize the business." Are you taking the 4 quarters before each of these companies respective IPOs (different points in time), the 4 quarters before Freshworks IPO for all the companies, or only doing this for Freshworks?

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That's a good question - I'll update future posts to make it more clear. Only Freshworks is the average, everyone else is showing the most recent quarter

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